Watch the recording of the webinar Digital Transformation Doesn't Exist.
Join Andrew Grant, former Chief Executive at Aylesbury Vale District Council as he explores digital transformation.
Going digital simply because everyone else is, can lead to numerous issues. When embarking on your transformation journey, it's important to start with the customer in mind and really test how digital methods can improve your services.
It’s really about business transformation first. Ensuring you have the right foundations in place. Digital is just one aspect of a whole-of-business approach to transforming and improving your organisation. Other key considerations include customer understanding and insight, internal culture change, product development and use of assets.
Andrew will discuss his personal approach to transformation and his experience at Aylesbury Vale District Council.